Privacy Policy

Last updated: [29/08/2026]

At VAIRAA, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase details

• Payment-related information

• Account login information

• Information you provide when contacting customer support

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders

• Manage your customer account

• Process payments

• Send order confirmations and shipping updates

• Provide customer support

• Respond to enquiries

• Improve our website, products, and services

• Prevent fraud, misuse, and unauthorized activity

• Send promotional communications where you have given permission

3. Payments

Payments made through our website may be processed by third-party payment providers. Depending on the payment method you choose, your payment information may be handled directly by the respective payment provider.

VAIRAA does not normally store your complete card, UPI, banking, or other sensitive payment credentials on our website.

Please refer to the privacy policy of your chosen payment provider for information about how they handle payment data.

4. WooCommerce and Order Information

Our website uses WooCommerce to provide online shopping and order-management functionality.

When you place an order, information such as your name, contact details, billing address, shipping address, purchased products, order amount, and order status may be stored so that we can process and fulfill your order.

We may share necessary information with shipping, payment, technology, and other service providers involved in completing your order.

5. Cookies

Our website uses cookies and similar technologies to provide essential functionality and improve your browsing experience.

Cookies may be used to:

• Keep products in your shopping cart

• Remember your login session

• Maintain checkout information

• Understand website usage

• Improve website performance

• Remember certain preferences

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart, login, checkout, or other website functionality.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

• Payment service providers

• Delivery and courier partners

• Website hosting and technology providers

• Customer support services

• Analytics and website security services

• Government authorities or legal entities when required by law

These parties are expected to handle your information appropriately and only for the purposes for which it is provided.

7. Your Account

If you create an account on our website, you are responsible for keeping your login credentials confidential.

You can access certain personal information through your My Account section, including your account details and order history.

If you believe your account has been accessed without authorization, please contact us immediately.

8. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive marketing communications, we may send you information about our products, offers, and updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to:

• Complete and maintain records of your orders

• Provide our services

• Maintain customer accounts

• Meet accounting, tax, legal, and regulatory requirements

• Resolve disputes and enforce our agreements

When information is no longer required, we may securely delete or anonymize it.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent for certain processing

• Opt out of marketing communications

• Request information about how your data is used

To exercise these rights, please contact us using the details below.

12. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

VAIRAA
Email: [vairaaskincare@gmail.com]
Phone: [+91 98847 36177]
Address: [No. 43/31, 2nd Street, Ranganathapuram, Tambaram West, Chennai – 600045]